Contact Us
How Can We Help?
Whether you have a question about infrared saunas, need help choosing a red light panel, or want an update on an existing order, our team is happy to help.
Choose Your Preferred Channel
Frequently Asked Questions
How long will it take to receive my order?
Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. That means you can expect delivery within approximately 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow your package along the way.
Do you offer free shipping on saunas and cold plunges?
We offer free shipping on orders above $100 U.S., excluding Alaska and Hawaii. There is no order minimum required. Orders ship via USPS, UPS, or FedEx depending on your destination and package size. For full details, please visit our Shipping Policy page.
What is your return policy?
We want you to feel confident in your purchase. If something is not quite right, please reach out to our support team and we will walk you through the return or exchange process. We recommend contacting us as soon as possible after receiving your order so we can assist promptly.
Can I exchange my purchase for a different model?
Absolutely. If you would like to swap your infrared sauna, red light therapy panel, or cold plunge for a different model, get in touch with our team. We will guide you through the exchange process and help you find the right fit for your wellness space.
How do I choose between an infrared sauna and a cold plunge?
Each product serves a different purpose in your wellness routine. Infrared saunas use gentle heat to promote relaxation and warmth, while cold plunges offer an invigorating cool-down experience. Many of our customers enjoy using both as part of a contrast therapy routine. Our team is happy to discuss which option might suit your lifestyle best.
What should I know about red light therapy panel specifications?
Our red light therapy panels come in a range of sizes and wavelength configurations to fit different spaces and preferences. Each product page includes detailed specifications such as panel dimensions, wavelength range, and power output. If you need help comparing models, our support team can walk you through the differences.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Timely Responses
Every message receives a thoughtful reply within one business day from our dedicated support team.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Thoughtfully Curated
Each infrared sauna, red light panel, and cold plunge is carefully selected for quality and craftsmanship.
Free Continental Shipping
Most orders ship free within the Continental U.S. with tracking included on every package.


